Automation extracts

Remember that process from Monday’s post, where a CRM Agent had to follow a 9-step process, including steps from the 1990s such as “Print everything out” and “Carry documents to […]
Is “automation intuition” a thing?

Is “automation intuition” a thing? I think yes – but it’s not distributed evenly. There’s a skill I’ve identified, called automation intuition – the sense that “this thing can be […]
Digital worker for less than $5k/year

Hire a digital worker for less than $5k/year with Power Automate. Train them in a repetitive yet important task for instant return on investment. An example: daily IT system checks. […]
Has covid-19 pandemic accelerated “digital transformation”?

Is this true: the covid-19 pandemic has accelerated “digital transformation”? Office workers have been forced to adapt to remote working – *how* work gets done is changed. But *how* alone […]
What do bird spotting and driving a car have in common?

Q: What do bird spotting and driving a car have in common? We once believed machines would never do these things, yet now they do. We thought that humans are […]
“Citizen Developers” are a myth

Modern automation tools are ‘drag and drop’ easy and most people can accomplish something meaningful with them. But this doesn’t mean that we should expect Jenny from Accounts or Bob […]
Bots-as-a-Service – our client vision 🤖

We are developing BaaS for companies without in-house automation capability. It will offer companies the opportunity to outsource business process automation – analysis, design, build and support for a fixed […]
Hurdle, don’t sprint.

“Top performers know that they’re running a hurdles race. Disruptions occur frequently. The 2020 Gartner CIO Survey found that half of enterprises experienced a major disruption within the past four […]
CIO priorities for 2021 – “Remodeling core technologies”

According to Gartner: “Boards of directors have given CIOs a clear mandate: Use technology to speed the enterprise faster to its business goals. When asked to rank technologies they’re using […]
Automation platform swap outs in 2021!

Blue Prism, Automation Anywhere, UIPath, Pegasystems, Kofax, Power Automate, etc etc etc – so many automation platforms; each with unique vision, benefits and experience (as the Gartner quadrant shows). There’s […]